Coupang news |
Coupang Debuts at #195 on U.S. Fortune 500 List
Coupang, Inc. has announced that it has been named to the Fortune 500 list, an annual ranking of the largest U.S. companies by total revenue.
Customer Service
Show 10 jobs in Customer ServiceWhy Coupang Customer Service?
We exist to transform customers’ lives for the better. Our customers are the beginning and the end in every decision we make.
Our team connects with customers using our innovative technology and provides the support they need via phone, email, and chat 24/7. Our goal is to put a smile on millions of our customers each day from the moment they open the Coupang app to the moment they receive the product at their door.
If you are motivated to set new standards for the best customer experience, join us. Come build a customer-centric mindset and grow as a professional who impacts customers' lives.
Interview tips
Get answers about our application process and learn how to showcase your skills for the position of your interest. We are happy to help prepare your future.
Our culture
We're on a mission to revolutionize everyday lives for our customers, employees, and partners. We strive to create a world where people wonder, “How did we ever live without Coupang?” If you are driven by a passion to innovate, come join us on our journey to wow our customers.
Life at Coupang
View all posts
Employee stories |
Meet our Coupang Eats Services rookies — Innovating to improve the quality of Coupang Eats delivery services
"Coupang is a place where new ideas can come to life, even if the idea is from a new joiner." Our recruiters met with two new hires who joined Coupang Eats Services (CES) in January 2023 through the “Rookie Recruitment Program.”
Employee stories |
Meet Irin — Leader of Design System and Brand Experience
Coupang’s unique designs reflect a sophistically structured design system, brand assets and customer-oriented culture. We met with Irin, who leads Design System operations tailored to Coupang’s e-commerce environment, and Brand Experience.