Coupang Fulfillment Services

CFS’ FCs (Fulfillment Centers) are more than just ordinary warehouses. They are state-of-the-art facilities that leverage big data to deliver an optimal logistics system. We collaborate with experts from diverse fields — IB (Inbound), inventory management, sorting, OB (Outbound), and returns — to make Rocket Delivery a reality.

FF (Flex Fulfillment) offers on-location logistics services to fulfill various business needs.

VF (Vender Flex) is an eco-friendly delivery system that ships large-volume products directly from suppliers, thereby reducing carbon emissions associated with product transportation.

WF (Water Flex) dramatically streamlines the distribution process, ensuring fast and safe bottled water delivery.

MF (Mobile Flex) is a revolutionary delivery solution that swiftly delivers super-fresh items, such as clams and strawberries, directly from their production sites to consumers nationwide.

Fresh Center is a cold storage warehouse that handles fresh food items for Rocket Fresh, the largest online grocery shopping service in the country. Rocket Fresh delivers fresh products to customers’ doorsteps within hours of receiving an order through Coupang’s nationwide Rocket Delivery network. Furthermore, it is taking the lead in reducing carbon footprint by using the reusable, eco-friendly delivery bag, ‘Fresh Bag.’

CFS (Coupang Fulfillment Services) is Coupang’s logistics subsidiary responsible for overseeing the entire logistics operation. Leveraging advanced technology and automation systems, it professionally manages all processes within fulfillment centers (FCs), including inbound, storage, packing, outbound, and returns. Going beyond basic warehouse functions, CFS builds an optimized logistics system through manufacturing industry-level process management and data-driven operational efficiency, thereby enhancing Coupang’s customer experience and driving its growth as a global commerce company.

Depending on the company's workforce management needs, employees may be reassigned to different teams if deemed necessary. In addition, team transfers may occur through internal transfer opportunities.

1. Jamsil Office
2. Munjeong Office

These are the main work locations. For positions working at FCs, the specific workplace may vary depending on the FC. Please refer to the job posting for detailed information on work locations. Kindly note that work locations may be subject to change depending on future company circumstances. 

The recruitment process is generally consistent for office positions; however, it may vary depending on the organization or role. For more detailed information, please refer to the job posting. 

Working hours may vary depending on the organization or job role. For example, certain organizations or roles may operate under a scheduled shift system, and please note that work may be required during holidays or nighttime hours. 

Compensation and benefits are determined based on the role of the position, the team to which it belongs, and the characteristics of the organization.

This may vary depending on the organization or role, and is being implemented flexibly according to the business situation. 

A company-wide onboarding program is provided to all new employees upon joining the company. In addition, job-specific onboarding is conducted separately by each team.