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Fraud Alert

[Important Notice] Beware of Job, Work, and Research Scams Impersonating Coupang


Recently, there has been an increase in scams impersonating Coupang related to job offers, work opportunities, and research participation. These are unauthorized and illegal activities that aim to steal money or personal information from job seekers and the general public.

Coupang operates a fair and secure recruitment process, and all communication is conducted only through official channels. Please review the following information to protect yourself from potential scams.


Coupang Will Never:

  • Request money for job applications or participation in reviews.
  • Contact you via unofficial messaging apps such as WhatsApp or Telegram for recruitment purposes.
  • Use email addresses that do not end in @coupang.com or @coupanginc.com.
  • Ask for sensitive personal information through unofficial forms or websites.

Common Scam Tactics:

  • Contact via unofficial channels
    Messages sent through WhatsApp, Telegram, personal SMS, or private email accounts.
  • Impersonation of real employees
    Use of real names, job titles, logos, and email signatures to appear legitimate.
  • Promises of quick hiring or high pay
    Pressure tactics using immediate job offers or high compensation.
  • Offers for review participation or remote work
    Approaches involving paid surveys or simple work-from-home tasks.
  • Requests for upfront payments
    Demands for equipment fees, registration fees, training costs, deposits, or service charges.

How to Protect Yourself:

  • Verify any suspicious job offers through Coupang’s official website (coupang.jobs).
  • If you are asked to send money during the hiring or participation process, stop immediately and treat it as suspicious.
  • Be cautious when opening attachments or clicking links, especially files ending in .exe or .zip.
  • Do not respond to recruitment messages sent via unofficial messengers or email addresses.
  • If asked to provide bank account details, certificates, or ID copies, cease communication immediately.

 What to Do If You Encounter a Scam:

  • Messaging apps (e.g., WhatsApp, Telegram): Use the “Report and Block” feature.
  • Unofficial emails: Use “Report phishing” or “Mark as spam” in Gmail, Outlook, etc.
  • Suspicious job websites: Report impersonation through the site’s customer support.
  • SMS messages:
    • iPhone: Use “Delete and Report Junk”
    • Android: Use the “Report” feature
  • If financial loss occurs: Report to your local cybercrime investigation center.
  • Fraud Reporting Portals:

Coupang prioritizes the safety of our customers and job seekers. Please stay vigilant and protect yourself from impersonation scams.

Learn more about real Coupang jobs at coupang.jobs.