Senior Specialist, HRM (CLS)

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position: Senior Specialist, HRM

What will you do:

• Support the development, implementation, and administration of HR policies, procedures, and programs.
• Oversee employee lifecycle processes, including onboarding, offboarding, and employee record management.
• Assist in managing compensation, benefits administration, and payroll coordination.
• Partner with management and employees to resolve employee relations issues; provide guidance on HR best practices and employment law compliance.
• Coordinate performance management processes, including goal setting, performance reviews, and feedback initiatives.
• Support talent acquisition efforts, including job postings, screening candidates, and coordinating interviews.
• Maintain and analyze HR data and metrics to support strategic decision-making.
• Facilitate employee engagement initiatives, training programs, and development workshops.
• Ensure legal compliance with labor regulations and HR policies.
• Continuously seek ways to improve HR processes and employee experiences.

Qualifications and key skills

# 5+ year of HR analytics working experiences

Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. • We are proud to offer equal opportunities for all applicants.