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Sr. Staff Technical Program Manager - Compliance

회사 소개

Company Introduction:
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Sr. Staff Technical Program Manager - Compliance to join the SOX IT team. This role will report to the Director of Tech Compliance and own multiple areas within IT compliance driving a consistent and high-quality level of IT controls testing across all SOX applications. This role will own IT SOX compliance program, managing risks and vulnerabilities that impact the completeness and accuracy of our financial statements, engaging in depth with application owners on remediation and control adoption, and partnering with engineering leaders cross organizationally to enhance and scale the IT SOX program.
Roles and Responsibilities:
Compliance Program Management
  • Partner between Engineering & Corp IT for internal and external IT control audits, participate in IT walkthroughs, and assist management in responding to internal and external auditor requests relating to ITGCs, IT Application Controls (ITACs), and Key Reports, as necessary
  • Prioritize, scope and drive IT control initiatives across engineering organizations, manage and communicate project milestones to ensure successful delivery
  • Identify and manage compliance risks & gaps take precaution measures to mitigate the risk, unblock the program
  • Develop and drive short / long term strategic initiatives to enhance and scale IT SOX program effectiveness
Controls Design and Deficiencies
  • Design, implementation and ongoing monitoring of IT general controls across Coupang Engineering and Corporate IT systems and its subsidiaries, which may include design of relevant processes or technical infrastructure to support controls
  • Driving IT control deficiency remediation efforts, including conducting root cause analysis, impact analysis, identify mitigating controls, creating remediation plans and hands-on coordination with IT process owners ensuring the success of remediation activities
  • Perform quarterly IT deficiency evaluations in coordination with Finance.
Documentation
  • Documentation and management of ITGC narratives, Risk and Controls Matrix, and the inventory of SOX in-scope IT systems, applications, supporting tools, and financial data flow mapping and keep them up to date on a regular basis.
  • Ensure all ITGC Documentation, findings and audit requests are stored, collaborated on and accessible on the Company’s centralized SOX program management tool (Workiva)
Technical Knowledge
  • Develop an deep understanding of the company’s platform infrastructure and processes, including knowledge of risks to service-oriented technology architecture, and how those systems interact with Corporate IT systems for the purposes of financial reporting
  • Maintain an awareness of new and emerging IT risks, regulations and trends that impact technology controls and IT controls accordingly
Other Responsibilities
  • In partnership with Finance, Security, Engineering, and Corp IT teams, manage and remediate SOD conflicts identified in relevant financial reporting systems.
  • Maintain an inventory of SOX in-scope 3rd party service organizations, obtain, and evaluate SOC reports based on a defined frequency, document results, and lead remediation of any unmitigated risks.
Education / Skills / Experience:
  • Bachelor’s degree computer sciences, mathematics, management/computer information systems, accounting, or related fields. MBA or relevant graduate degree preferred – can be replaced by experience
  • Bilingual in Korean and English
  • Around 10 years of related work experience in information technology SOX compliance, IT risk management, or related fields
  • Strong knowledge of Sarbanes-Oxley Section 404 (SOX) and IT General Controls
  • Professional auditing, security, or technology designation (e.g., CIA, CISA, CISSP, CISRM, etc.)
  • Knowledge of IT / Information Security risks and controls principles
  • Foundation in analyzing, problem determination, and resolving complex IT problems
  • Experienced with controls, or risk management with both enterprise applications and developed software, including:
    • Service oriented architecture concepts
    • Distributed systems access management and service deployment
    • Modern software development practices
    • Strong familiarity with AWS services and containerized distributed systems
    • Strong familiarity with relational, object-oriented and messaging queue infrastructure
Other Key Attributes
  • Excellent written and oral communication
  • Ruthless Prioritization: self-directed and accountable with the ability to manage competing tasks within specified deadlines
  • Move with Urgency: proven track record driving tangible results on short deadlines
  • Comfortable with cross-team collaboration and communication
  • Ability to be collaborative and to encourage collaboration
  • Ability to positively influence others

[Recruitment Process and Others]

  • Recruitment Process:
  • Application Review - Phone Interview - Onsite Interview - Offer
  • The recruitment process may be different depending on the job and may be changed due to scheduling and circumstances.
  • Others:
  • This job post may be closed early if all openings are filled.
  • If there is any false information in the application, the offer may be cancelled.
  • Veteran status or disability will not result in any disadvantages in the recruitment process.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

[Privacy Notice]

[Document Return Policy]

  • This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
  • A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
  • A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email ( [email protected] ) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
  • In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

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    • 당사 채용에 응시한 구직자 중최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
    • 위2항 본문에 따라 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일([email protected])로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
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