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Sr. Manager, Compliance (PCO)

회사 소개

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Manager, Compliance

You will be a leader to lead partners to conduct product compliance checks to ensure that the products sold by Coupang Taiwan are compliant, and you will be a team player to work with different stakeholders to build or optimize product compliance projects.

What will you do?

1). Daily product Compliance operation:

· Lead the team on the product compliance onboarding checking and cleanup non-compliance products, and review and correct SDP to avoid noncompliant advertising on SDP, also ensure that operators can achieve the relevant KPIs, such as productivity and quality.
· Monitor the product recall announcements issued by different relevant authorities and take necessary actions.

2). Develop product compliance operation project:

· Setting up different checkpoints or research on the relevant regulation enables efficient and correct product compliance operation management.
· Optimize training program to help operators conduct inspections accurately.
· Collaborate with different stakeholders (Legal and compliance, BM, PBS, FC...) on the projects that linked with product compliance.

Essential Qualifications:

· A minimum of 8 years of related experience in product compliance and team management.
· Medical device, Food, BSMI regulatory practice is a plus.
· Familiar with Taiwan's regulatory requirements and have experience in reviewing the content of related product advertisements.
· Ability to speak and write reports clearly in English.
· Familiar with excel and pivot
· Experience in managing in e-commerce or large retailer is a plus.

Recruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.

Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

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