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Sr. Manager, IT Internal Audit

Location Seoul, South Korea


Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview  

As our Senior Manager of IT Internal Audit for Coupang, you will be responsible for global IT risks and controls evaluations both from a financial reporting as well as operational perspectives. This position will be based in Seoul, Republic of Korea.

What You Will Do

  • Influencing the direction and goals of the Company from an IT audit perspective.
  • Developing an understanding of the risks and controls associated with the Company’s major global IT systems and applications. The risk and controls assessment would initially involve a key focus on the impact on financial reporting and will gradually evolve to include IT operations, IT security, and other aspects.
  • Effectively working with other teams throughout the organization (Financial Controls, IT) and provide in-depth input in driving the Company’s efforts of documenting IT Financial Reporting controls, gap assessment, and in identifying remediation actions and follow-up through closure.
  • Support the Chief Audit Executive and the Director of IT Internal Audit in their role of a risk and controls advisors in the implementation of major IT systems and applications.
  • Develop appropriate data analysis methods and techniques to help improve Company’s processes, Continuous Auditing and Monitoring.
  • Establishing IT audit processes and tools to be employed by the Internal Audit Function to help with the timely identification and adequate evaluation of risks and controls.
  • Support Director of IT Audit in developing an adequate level of IT Audit resources.
  • Reviewing work done by junior team members.
  • Communicating effectively with the Chief Audit Executive to ensure awareness of issues relevant to the IT control environment of Coupang.
  • Working closely with the IT Leaders to review audit results, discuss issues, best practices, and new trends or concerns.
  • Coordinating work with Coupang’s external auditors to ensure the work of internal audit is leveraged by external audit and fees are minimized.

Essential Qualifications

  • Excellent project management skills.
  • Excellent at collaboration and getting parties to agree on workable solutions.
  • Strong analytical and critical thinking skills.
  • Excellent written and verbal communication skills.
  • Good networking skills with internal and external resources and with other professional organizations.
  • Must be able to express one’s opinions and hold firm when challenged.
  • Willing to keep current on ever changing technology environment and be able to translate into potential risk to business.
  • Have good understanding and working knowledge of the following key IT control concepts: application development, cloud solutions, RPO, basic computer room controls, computer operations tasks, disaster and operational recovery, security, and data integrity.
  • Experience auditing eCommerce platforms and controls is a significant plus.
  • Travel: This position will be based in Seoul, South Korea and may be required to travel to company locations in the United States and China. On an annual basis travel can range up to 10% subject to COVID-19 risks and restrictions.

Basic Qualifications

  • IT SOX experience for 5+ years.
  • A bachelor's degree in Accounting, Information Technology or Engineering from an accredited institution.
  • A minimum of 8 years of information technology audit experience.
  • Experience working for a U.S. based Company in a role similar to the requirements of this position.
  • Candidates outside of Korea: Must be willing to relocate to Korea.
  • Must be fluent in English. Korean Language skills is a huge plus.

Preferred Qualifications  

  • Professional credentials such as CISA, CIA, CISSP.


Recruitment Process and Others

Recruitment Process   

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer  
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

Details to Consider   

  • This job posting may be closed prior to the stated end date for application if all openings are filled.     
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.     
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.  
  • Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. 

Privacy Notice   

  • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.  


Document Return Policy  

    • This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.   
    • A job applicant, who has applied but not been finally selected for a position at Coupang (the “ Company ”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.  
    • A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa-daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail.  
    • In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.  

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