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Senior Product Manager (Order Distribution and Fulfillment)

Location Seoul, South Korea


Coupang is one of the largest and fastest growing e-commerce platforms on the 
planet. We are on a mission to revolutionize everyday lives for our customers,
employees and partners. We solve problems no one has solved before to create a
world where people ask, “How did we ever live without Coupang?” Coupang is a
global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, Silicon
Valley, Tokyo and Taipei.

Job introduction
The product manager of Order Distribution & Fulfilment (ODF) is responsible for
driving the design and development of Coupang’s order distribution systems. These
systems provide optimized real time recommendations for how customers' orders
should be fulfilled across Coupang’s extensive fulfilment centre infrastructure while
optimizing for customer experience and cost. The role of the product owner is to
understand business goals and objectives whilst translating those into technical
roadmaps for the ODF team. This role is very hands-on and requires a structured
mindset, strong analytical skills, effective communication, and detailed project
management capabilities. This role sits very closely to leadership teams, has
extremely high visibility and direct impact on business and cost metrics

Job Overview:
• Own the product vision, strategy, roadmap and KPIs of a specific area of
Order Fulfillment optimization
• Manage the entire product life cycle from inception to launch, including
writing product requirements, defining use cases, and setting success
• Identify opportunities to improve key business metrics by identifying ODF
led initiatives originated through order distribution initiatives
• Define new projects with clear goals and timelines achieved through
multi-party communication and detailed project management processes
• Inspire the team with the product vision and work cross-functionally to
bring the product to life
• Build a best-in-class order distribution backend system that meets the
business objectives and continues to exceed customer experience in
terms of meeting delivery promises while managing organizational costs
Skills and Qualifications:
• Minimum 5 years of experience in product management, including
developing, delivering and executing on a strong product vision
• Analytical thinker who works well in a fast-paced, data-driven and highly
ambiguous entrepreneurial culture
• Demonstrated ability to work with cross-functional teams and manage
multiple projects
• Bias for action and willingness to get your hands dirty to get the job done
• Sound business judgment and proven ability to effectively communicate
and influence others
• Bachelor's degree in Computer Science, Engineering or equivalent
• Superior verbal and written communications skills

• Experience in e-commerce, logistics or related fields