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Senior IAM Access Engineer

Location Mountain View, USA


About Coupang

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview:  

Coupang’s Identity & Access Management (IAM) Team is responsible for managing the company’s IAM Infrastructure. We are responsible for providing a platform that defines and manages access to enterprise assets by the right users in the right context. We are looking for team members with prior experience in IAM that are creative in solving problems, excited to work in new technology areas and be ready to wear multiple hats to get things done in a highly energized, fast-paced, innovative, and collaborative startup environment.

What You Will Do:

  • Participate in the implementation of enterprise-wide access management solutions such as single sign-on, multi-factor authentication, dynamic authorization, and privileged access management.
  • Participate in migrating applications between identity systems and implementing them using authentication standards such as SAML, OIDC, OAuth in Okta.
  • Responsible for managing and maintaining highly resilient authentication and authorization platform providing 99.999% availability for business-critical applications
  • Support the day-to-day operations of the Access Management Services
  • Participate in troubleshooting of user access issues and platform/tool defects owned by Access Management team.
  • Produce architecture designs and engineering artifacts for custom solutions implemented in Access Management tools such as Okta/PlainID.
  • Develop and maintain documentation of Standard operational processes.
  • Collaborate with others in the IAM and Security teams to establish standard operations, new capabilities, as well as provide input on best practices for enabling access and authorization for critical apps and assets
  • Always be aware of latest security best practices, stay informed about new threats and CVE
  • Participate in 24x7 on-call rotation for L2/L3 support on critical services managed by team

Basic Qualifications:

  • Solid hands-on experience with and deep knowledge of SSO tools such as Okta, Azure AD, ADFS, Ping, or a comparable product
  • Good technical knowledge of authentication/authorization, or identity management standards/protocols such as LDAP, SAML, OpenID Connect, OAuth2
  • Have working knowledge of the MFA/FIDO security products providing advanced biometrics authentication solutions
  • Experience with various LDAP products including AD, Radiant Logic FID, or a comparable product
  • Experience working with RBAC, just-in-time access, and related authorization strategies
  • Knowledge of web services (REST/SOAP).
  • Deep understanding of Windows, Unix, Database & Directory services
  • Experience with DevOps, Automation/Orchestration Tools (Ansible, Jenkins, Terraform, etc.)
  • Experience with Cloud technologies (Google Cloud Platform, Azure or AWS)
  • Prior coding and/or scripting experience using Java, Javascript or Python.
  • Have a DevOps mindset, understanding the collaboration and integration required to achieve objectives including Agile and Continuous Delivery methodologies.

Preferred Qualifications:

  • Hands on experience with and deep knowledge of PlainID
  • Okta Certified Professional or Okta Certified Administrator or Okta Certified Consultant certification
  • Experience with Identity Governance Products (SailPoint, Saviynt etc.)
  • Scripting or development experience
  • Able to work independently by taking charge of one or more large projects and manage in-time delivery
  • Strong analytical and problem-solving skills
  • Ability to think analytically and effectively communicate issues and solutions
  • Ability to work independently and within a team


Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and consumers. As a condition of employment, Coupang requires employees to be fully vaccinated against Covid-19, subject to legally required accommodations.  If you need assistance and reasonable accommodation in the application of recruiting process due to a disability, please get in touch with us at .

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