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Head of Travel

Location Seoul, South Korea
Updated

Description

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

 

Overview

The Coupang Travel Business Group contributes directly to the Coupang mission by connecting travel platforms, operators and travel product provider businesses in Korea and overseas with customers on Coupang helping them grow through a scaled self-service platform. We succeed when we help our sellers grow their business. The Travel Business Group at Coupang is one of two channels responsible for Coupang’s overall Marketplace business. This is the top line revenue owner and driver of Coupang's Travel business.

 

Responsibilities

Our Travel team, and its sales leader is a travel sales expert, knowing how to drive acquisitions in both enterprise, and global platform partnerships as well as a scaled SMB acquisition mainly through high volume sales outputs and outreach. This leader will know how to leverage and drive sellers to their goals via scaled sales channels like email, notifications, self-service resources and specialist calls as well as custom enterprise engagement. On top of that, you lead by example and champion sales CRM tools like Salesforce and Marketing cloud to drive your sales funnel and accurately forecast your business.  This role will be responsible for establishing and maintaining sales development fundamentals like demand generation, lead qualification, lead scoring, routing and utilization of sales specialists working across a variety of sales programs. Strong understanding of sales development analytics, utilization models and infrastructure is a must, as this role will involve close collaboration with sales operations, marketing, data and engineering to design models, tooling and workflows required to support and scale demand.

 

Qualifications

  • Bachelor's Degree
  • 10+ years experience in a senior leadership role in sales, sales management, and/or sales operations
  • 5+ years team/people leadership experience including recruiting, training, and development
  • Demonstrated experience with analytical businesses, strong quantitative skills
  • Proven experience organizing, influencing and communicating cross-functionally
  • 3+ years Salesforce.com experience
  • Native Korean Speaker or Fluent in Korean

 

Preferred Qualifications

  • Bilingual in Korean and English
  • Global experience (including work outside of Korea, or working with global companies)
  • Experience managing sales pipelines across SMB and Enterprise sales models
  • MBA or Masters Degree
  • Experience working with executive leadership in rapidly growing and evolving organizations
  • Ability to converse with customer stakeholders including CPs, VP’s, CIO, CMO
  • Proven ability to manage multiple, competing priorities simultaneously

  

Recruitment Process and Others:

  1. Recruitment Process: Application Review - Phone Interview - Onsite Interview - Offer  
    (The recruitment process may be different depending on the job and may be changed due to scheduling and circumstances.)
  2. Others:
  1. This job post may be closed early if all openings are filled.   
    b. If there is any false information in the application, the offer may be cancelled.
    c. Veteran status or disability will not result in any disadvantages in the recruitment process.
    d. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Privacy Notice 


Document Return Policy

  • This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
  • A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
  • A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email ( recruitingops@coupang.com ) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail.
  • In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.


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