Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year.
We are doing this for millions of consumers in Korea, one of the world’s largest and fastest growing e-commerce markets. Korea is currently the 5th largest e-commerce market in the world.
Role Overview: Coupang Eats
Coupang Eats is a new territory explored by Coupang, we deliver quality food and beverages from restaurants and cafes to customers with fast delivery. As an engineering organization, we build an end-to-end ecosystem for customer, merchants, courier, operators, sales and business marketing.
- Build with exciting tech stacks. - Cloud Native (AWS), MSA, Spring boot, WebFlux, React JS/Flutter, Vue JS, CSS3, HTML5, JPA, Elastic stack, Docker, Kafka, Redis, MySQL, Cassandra, native mobile development.
- Obsesses over site reliability to guarantee an effortless shopping experience.
- Truly global, with teams located at Seoul, Shanghai, Beijing and Bay area
Our vision is to build a trusted eCommerce platform by obsessing over reliable and effortless shopping experience, through a highly productive engineering team.
What You Will Do
As the Head of Engineering for Coupang Eats Customer, you will be responsible for overseeing Eats Customer engineering services focused on all customer facing features. You will support a large engineering organization which includes mobile, web, purchase, discovery and CRM. You need to closely partner with business stakeholders and deliver aim high growth goals in a fast-paced environment.
In this role, you will:
- Build and manage a highly efficient and expert organization for Coupang Eats Customer Engineering.
- Align with stakeholders and lead engineers on mission critical projects to resolve complex business problems.
- Envision roadmaps for the scalable and robust growth of Eats ecosystem.
- Drive the highest quality of architecture and design of services.
- Decompose complex problems into simple, straightforward solutions.
- Deep-dive and handle critical system issues.
- Collaborate with other Coupang tech teams to make the service extensible to unlock opportunities for innovations.
- 10+ years of experience in designing, building and deploying scalable, highly available services developed in Java and database environment
- 5+ years for leading an engineering team handling large volume of data transactions
- Proven track record of leading teams for delivering mission critical systems
- Bachelor's degree and/or Master's degree in Computer Science or equivalent
- Ability to relocate to Seoul for this opportunity
- Fluency in written and spoken English
- Ability to think strategically, with exceptional skills in diving deep and raising the bar for engineering and operational excellence
- Experience with cloud computing with AWS
- Experience with modern mobile and web technologies
- Experience in Food or Grocery Delivery, e-commerce or O2O industry
- Ability to handle multiple competing priorities in a fast-paced environment and leading the delivery of large-scale services for complex business offerings