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Director, Strategic Talent Partner

Location Taipei, Taiwan


Job Description:

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?”

Role Overview:

As part of our exciting expansion plan, we are hiring for a Director, Strategic Talent Partner Ideal candidates will have solid, demonstrable experience with HR management and employee relations. You will collaborate with senior leaders on a daily basis to express new ideas and suggest solutions, develop critical people strategies, and enhance our company culture.

What You Will Do:

  • In collaboration with Korea HQ, develop and implement HR strategies and initiatives aligned with the overall business strategy
  • Partner directly with senior leadership and acting as the HR lead for all Taiwan specific HRBP duties for both commercial and fulfillment center employee populations on performance management, global mobilities, payroll (COE), retention and attrition management
  • Oversees office management as well as onboarding/offboarding related tasks
  • Tactically acting as a business medium for all employee issues and conflicts and brings them to resolution


  • Fluent in Mandarin Chinese 
  • Minimum 8 years of experience in an HRBP function, ideally in an leadership role
  • Supply Chain/Tech/Manufacturing or eCommerce background is preferred but not essential
  • Experience in working in a fast-growing environment and with experience in scaling up a business in a short space of time is highly advantageous
  • Independent, fast pace, knowledge in local labor law and able to lead and operate under a highly ambiguous environment
  • Fluency in English/Mandarin, both in speaking and writing

Leadership Principles:

  • Influence without Authority : you can communicate ideas clearly. In addition, you are able to drive alignment through data and insights, and to create an environment where knowledge trumps position.
  • Disagree & Commit : you know that constructive tension is essential to good decisions. You are comfortable challenging across all levels when you disagree, and do not compromise your beliefs ‘just to get along’. Once any decision is finally made, you are a supporter of it.
  • Wow the Customer : your internal customers are at the beginning and end of every decision you make. You exert every effort to build strong, sustainable and mutually beneficial relationships with stakeholders, and they are continually wow-ed by your commitment and passion.


Recruitment Process and Others

Recruitment Process   

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer  
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

Details to Consider:

  • This job posting may be closed prior to the stated end date for application if all openings are filled.     
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.     
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.  
  • Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. 


Privacy Notice   

Equal Opportunities for All

  • Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.