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Sr. Director / Head of Engineering, Coupang Eats
Coupang is one of the largest and fastest growing commerce platforms on the planet. We are on a mission to revolutionize everyday lives for our customers, employees and partners. We solve problems no one has solved before to create a world where people ask, “How did we ever live without Coupang?” Coupang is a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley.
Coupang Eats, one of the fastest growing business units within Coupang, innovates to offer the best customer experience with our fast and convenient food delivery service. We are an interdisciplinary team consisting of Business, Product, Engineering, Sales and Operations focused on building the best food delivery company in the world. Coupang Eats strives to deliver your food faster and safer than ever and offers a wide variety of selection to go along with a seamless one-touch payment providing a best-in-class experience to our customers. If you have the technical and leadership aptitude with a passion to drive impact, join us.
Role Overview
Coupang Eats Engineering builds various products & services for our Customers, Stores (Restaurants/Cafes), Couriers and internal operations. It’s a complex multi-faceted problem that requires optimization across the business (customer experience, merchant management, delivery efficiency & effectiveness) to provide fast and cost-effective experience to our customers and partners.
In this role as a Sr. Director of Engineering and India Tech Center Head for Coupang Eats, you will help establish a new engineering organization in Bangalore, India. In addition to building and developing teams across our core verticals (Customer / Merchant / Delivery) and new business lines, you will also support a rapidly growing business and ensure we are building highly available, reliable and extendable products. You will collaborate closely with Product & Business peers to break tradeoffs between growth and profitability.
Key Responsibilities
- Provide leadership and technical direction to the Coupang Eats engineering organizations in India and ensure that our engineers are working on building scalable, extendable and fault-tolerant systems
- Hire the best leaders and experienced individual contributors to grow a high performance and impact-driven organization
- Be a thought leader and collaborate closely with Business, Product & Engineering leaders to identify opportunities to drive business growth and improve efficiencies across various aspects of the business
- Drive mission critical projects in collaboration with various stakeholders and engineering leaders to solve complex business problems
- Dive deep to solve critical system issues. Ideally identify them before they happen and device a plan to address them
- Foster a culture that continuously innovates through frequent product iterations (Agile/Scrum) and help the team develop their Agile practices further
- Drive and improve the operational excellence of your organization. Own definition, measurement, and reporting of operational metrics for your products & services
- Develop, mentor, and coach managers and tech leaders on career development and professional growth
Minimum Qualifications
- 10+ years of industry experience of increasing responsibility leading engineering teams
- 7+ years of experience in managing software development with hands-on architectural experience in delivering innovative products and mission critical systems. Experience in food delivery, last mile delivery/logistics, quick commerce and/or local mobility is highly preferred
- Demonstrated experience in creating a vision, influencing cross-functionally and driving a technology organization to meet ambitious goals
- Experience leading global distributed teams, with exceptional abilities to attract, recruit, retain and scale a high-performance engineering organization
- Hands on technical skills in designing, building and delivering scalable and highly available products & services. Experience working in Java stack, AWS cloud and big data
- Strong sense of ownership, urgency, and drive. High on bias for action
- Strong verbal and written communication skills
- Bachelor/Master/PhD in Computer Science or Engineering, or related field
致力平等
酷澎一直致力于员工之间的平等。我们取得的空前成功，皆离不开全球多元化团队所付出的努力。