关于我们
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position: Fraud Operation Associate
We are seeking a skilled and proactive Fraud Operation Associate to join our team. You will play a critical role in safeguarding our company against fraudulent activities and ensuring a secure environment for our customers. Your expertise will be crucial in designing fraud detection rules, reviewing and analyzing fraud detection results.
What will you do?
- Review fraud detection results ensuring not hurting normal customer experience:
- Analyze and assess flagged transactions or activities to determine their legitimacy and potential fraud risks.
-Fine-tune fraud detection systems to minimize false positives and avoid unnecessary disruptions to genuine customer transactions.
Essential Qualifications:
・Effective communication skills for collaborating with team members and stakeholders.
・Demonstrated ingenuity and persistence in obtaining information and investigating complex fraud cases.
・Strong analytical skills with attention to detail.
・Good organizational skills to manage and track a high volume of assigned cases efficiently.
Preferred Qualifications:
・Good command of English, both written and verbal.
・Customer-centric mindset, ensuring fraud management does not compromise the normal customer experience.
・Demonstrates a passion for working in startup environments, thrives in fast-paced settings, and enjoys establishing new rules and systems.
・Preferred experience in e-commerce, platform-based businesses, or related industries.
Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Things to Consider
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
致力平等
酷澎一直致力于员工之间的平等。我们取得的空前成功，皆离不开全球多元化团队所付出的努力。