关于我们
Company Introduction:
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.
Role Overview
Equipped with creative planning and writing skills, the Content Strategist is responsible for various content-related tasks ranging from UX writing to promotion, branding, translation, and proofreading. You will provide communication strategies for various customer touchpoints and deliver high quality content to improve customer experience and achieve business goals. In this process, you will lead coordination between diverse stakeholders from product, design, tech, research, marketing, and legal areas. Additionally, you will drive process improvements that enhance efficiency of content tasks and lead preparation and distribution of guidelines.
What You Will Do
- Plan and implement high-quality content considering customer journey and scalability.
- Support localization of the core product and proofreading of content, by taking part in translation, glossary creation, and development of a localization guide.
- When necessary, lead a project independently and make decisions on the priority.
- Create a framework for effective content strategies and writing methodologies and disseminate them for other teams to use.
- Use business success stories to demonstrate the roles and values of content strategists both inside and outside the team and expand your influence.
Essential Qualifications
- 5 years of experience in copy writing or product content development.
- Bachelor’s degree on Advertisement, Public Relations, Journalism, Media, Communication, Business, Design, or equivalent experiences
- Outstanding portfolio demonstrating expert writing skills, in areas like UX writing, copywriting, and article writing.
- Ability to clearly understand requirements and fulfill them through long or short written content.
- Experience of closely collaborating with various internal teams across the company and outsourcing vendors to lead and accomplish projects.
Preferred Qualifications
- Experience in driving a project from end to end, leveraging insights from both qualitative and quantitative data
- Experience working in the IT or e-commerce industry
- Proficient in Traditional and Mandarin Chinese
- Ability to communicate in English
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have
submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status.
- We are proud to offer equal opportunities for all applicants.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/
致力平等
酷澎一直致力于员工之间的平等。我们取得的空前成功，皆离不开全球多元化团队所付出的努力。